the yoga travel company retreat terms & conditions

1    These terms
1.1    These terms apply from the time you make a booking to attend one of Our Retreats. If anything in this Document differs from what you have been told by our People, this document will take precedence.
1.2    By placing your booking for Our Retreat either online, at Our yoga schools or by telephone you accept and agree to abide by these terms and conditions.
1.3    By providing your Personal Information to us, you agree to our Privacy Policy which forms part of these terms.
1.4    We have not waived our rights if we do not enforce any right contained in these terms during a particular timeframe.
1.5    (a)    We may add to, change or remove any of the terms and conditions or other clauses within this These terms ways in which the School operates, such as changes to operating hours, opening days, or closing of the School for refurbishment or public holidays.
(b)    The most up to date version of these terms will always apply. Copies of the current version of these terms are available at our School or on our Website.
(c)    28 days notice will be provided of any change to these terms by:
(i)    putting a notification on our Website;
(ii)    publishing the new document on our Website; and
(iii)    placing a notice in the School.
2    Travel arrangements
2.1    Our Retreats include accommodation, Classes and meals and do not include insurance, taxes, air fares or other travel costs for travel to Our Retreat locations.  It is your responsibility to make arrangements and pay for travel to Our Retreat locations.
2.2    It is your responsibility to ensure that you have a valid passport, visa and re-entry permits which meet the requirements of the immigration and other government authorities in the Retreat locations (Travel Documents).  By making a Retreat booking with us you warrant that you have all Travel Documents required to attend the Retreat.  Any fines, penalties, payments or expenditures incurred as a result of Travel Documents not meeting the requirements of those authorities will be your sole responsibility.
2.3    We strongly recommend that you take out appropriate travel insurance to cover your travel arrangements.
2.4    You must familiarise yourself with any health requirements and recommended precautions relevant to your travel to Our Retreats and ensure that you carry all necessary vaccination documentation. You should consult with your local doctor, travel medical service or specialist vaccination clinic before commencing your travel to Our Retreat. DFAT also provides general destination heath advice on its website smarttraveller.gov.au.
3    Your health and age
3.1    Upon each booking of a Retreat, and each time you attend one of Our Retreats and participate in Retreat Classes, you warrant that:
(a)    you are in good medical and physical condition; and
(b)    there is no reason, medical or otherwise, why you should not undertake yoga.
3.2    We reserve the right to refuse you from participation in a Retreat or from parts of a Retreat or Retreat Classes, whether you have paid in advance for the Retreat, or not, if:
(a)    we perceive a reasonable risk of injury to you or any other person due to your participation; or
(b)    if we perceive that you have an infection, contagious illness, physical ailment or open cut or sore.
3.3    By participating in any Retreat and each Retreat Class you agree to the following:
(a)    You’ll comply with directions and policies.
(b)    You acknowledge that any type of exercise involves risk of injury which may result in death or serious disability.
(c)    Despite such risk you agree that you participate entirely at your own risk of injury or bodily harm to yourself and others.
(d)    You release Us and all of Our People and any other persons involved in my participation in any activity with Us from any action, claim, suit or demand for compensation whether for damage to property or personal injury arising from your participation.
(e)    You understand that these terms are contractual and may be relied upon in any proceedings by or involving you and your heirs, executors and assigns.
(f)    To the fullest extent permitted by law, we make no warranties about the goods or services we supply. Where you have the benefit of guarantees that cannot by law be excluded or varied, our liability for breach of any such guarantee is limited (at our option) to:
(i)    repair or replacement of goods;
(ii)    re-supply of services;
(iii)    payment of the cost of same.
3.4    (a)    Our People are not medically trained;
(b)    Our People are not qualified to assess if you are in good physical condition;
(c)    Our People are not qualified to assess if you are physically capable of yoga or other active or passive exercise without risking your health, safety or comfort.
(d)    We strongly suggest you seek expert advice before participating in Our Retreats.
3.5    You must be at least 18 to participate in Our Retreats. [If you are under the age of 18 you are not permitted to participate in Classes without a parent or guardian signing our contract on your behalf. If you are under the age of 2 you are not permitted to participate in Classes without a parent or guardian present.
4    Liability
To the extent permitted by law, neither We nor any of Our related bodies corporate, directors, employees or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part.
5    Fees and refunds
5.1    Our current fees for Our Retreats are available at our yoga schools and on our Website.  Retreat fees do not include airfares or other travel costs, insurance or taxes.
5.2    Payment of deposit and final balance payment of fees for a particular Retreat is to be made in cash or credit or debit card in the manner described in the individual Retreat description.
5.3    Fees for Our Retreats are subject to availability and We reserve the right to withdraw or change Our fees for a Retreat, and to change Retreat itineraries, at any time prior to booking.
5.4    There will be no refunds of Retreat fees in any circumstances.
5.5    Transfer of bookings for Our Retreats are not permitted.
6     Cancellations
Retreats may be cancelled if a minimum quota of attendees has not been reached within 12weeks prior to retreat dates.
6.1    Airfares and or insurances will only be Refunded if retreats are cancelled by YTC within 4 weeks prior to retreat.
6.2   In the event of a cancellation we will endeavour to recommend options for yoga retreats offering a similar experience as well as complimentary yoga classes at one of our yoga schools in Sydney as a token of appreciation for your understanding and discretion.
7    Governing law
These terms are governed by the laws of New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.
8    Definitions
Classes means all classes, workshops and sessions (whether group or individual) with Our People.
Facilities means the premises in which the School is located as well as all its contents.
Our People means any staff or contractors of the School.
Personal Information means any information capable of identifying an individual including name, address, phone number and email address.
Retreat means the yoga retreats organised by Us at various locations from time to time which may include yoga, meditation and pranayama classes and related activities, as well as accommodation and meals.  Individual retreat activities, itineraries, fees and payment arrangements, and availability will be in accordance with individual retreat descriptions posted on our Website and available at our yoga schools, and may be subject to change.
We, Us or Our means The Yoga Travel Company, The Livingroom Yoga School and the Dharma Shala Yoga School.
Website means www.thelivingroomcoogee.com.au.

HOW TO ENROL IN ONE OF OUR RETREATS & PAY YOUR INITIAL DEPOSIT ONLINE?

  1. Go to ‘retreats’ tab in our MindBody system (top of screen towards right side)
  2. Scroll down to your retreat and click on the blue ‘sign up now’ button
  3. Login in the MindBody system using your personal login details (if new to the MindBody system please create yourself a login)
  4. Follow the steps accordingly to enrol and pay your deposit*

*Note you will be issued with an automatic system generated receipt and invoice for the ‘deposit payment’.

HOW TO PAY YOUR RETREAT BALANCE ONLINE?

  1. Login to your MindBody
  2. Go to your ‘account’ tab
  3. You should see your enrolled retreat and outstanding balance due for the retreat
  4. Click on the remaining amount in your ‘account’
  5. Follow the steps to complete the final payment*

*Note you will be issued with an automatic system generated receipt and invoice for the ‘deposit payment’ ONLY.

HOW TO RECEIVE A RECEIPT FOR YOUR FINAL PAYMENT?

  1. Please email info@theyogatravelcompany.com advising that final payment has been made
  2. Allow minimum 72 hours for funds to clear, and you will then receive a receipt from us for your final payment

HOW TO CLAIM YOUR FREE YOGA PASS VOUCHER?

  1. Once you have made your final payment or paid in full for this retreat, please email us to advise info@theyogatravelcompany.com
  2. We will confirm this within our online booking system and then issue you with an emailed copy of your fully paid receipt and free yoga pass voucher
  3. Print your final payment receipt and voucher and present it to the livingroom yoga school coogee beach or dharma shala bondi yoga school to redeem your free yoga pass.
  4. Your livingroom yoga school coogee beach or dharma shala bondi yoga school pass will be credited with free yoga sessions when you present this voucher of final or full payment for this retreat

FREE YOGA PASS VOUCHER TERMS?

  1. To receive your free yoga pass, your receipt after the final payment of this retreat and voucher, must be presented in person at either the livingroom yoga school coogee beach or dharma shala bondi yoga school.
  2. Please refer to individual retreats for bonuses such as any special offers, discounts or free yoga passes, and take note of the terms of any of these bonuses
  3. This special offer of a free yoga pass is non-transferable and/or may not be exchanged.
  4. Your free yoga pass voucher is activated on the date of your first class, ONLY once the receipt of your final or full payment is presented.